Privacy Policy | Ahlam Five Star Company

1. Introduction

Ahlam Five Star Company ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

2. Information We Collect

We collect the following information when you make a booking or enquiry:

Full name and contact details (phone number, email address)
Site location and project details
Booking dates, times, and rental preferences
Payment information (processed securely)

3. How We Use Your Information

To process your booking and confirm rental arrangements
To communicate about your rental, delivery, and project
To send invoices and manage payment
To improve our services based on customer feedback

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. Information may be shared only with:

Bank or payment processors for transaction processing
Logistics or transport partners for machine delivery
Legal authorities if required by Saudi law

5. Data Security

We take all reasonable steps to protect your data. Your information is stored securely and accessed only by authorised personnel involved in your booking.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. Contact us at FIVESTARKSA@OUTLOOK.COM to exercise these rights.

7. Cookies

Our website may use basic cookies to improve your browsing experience. No tracking or advertising cookies are used without your consent.

8. Contact

For privacy-related queries: FIVESTARKSA@OUTLOOK.COM | +966 598 065 276